![]() Insomnia offers a variety of cookies, brownies. Founded in a college dorm at the University of Pennsylvania by former student Seth Berkowitz in 2003, Insomnia Cookies feeds the craving crowd with late-night in-store and delivery service. If you apply here, know it will not likely be a solid place to work as a regular employee. The long-awaited Insomnia Cookies opened its doors at the university for a soft opening on Tuesday. Some of these issues are being addressed, but the progress is quite slow. Every phone call we take is an exercise in tolerating frustration, with more than half of all transactions requiring leadership involvement because of a system that is poorly integrated and not well-understood by most of the staff. ![]() The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). ![]() Discover which options are the fastest to get your customer service issues resolved. Our delivery app and computers are old and don't function well, and the software we use is full of problems. You can try any of the methods below to contact Insomnia Cookies. Our business and sales are steadily increasing in spite of this, so the workload each employee is expected to carry has become significantly greater.Ī portion of the employees and leadership are still good people doing their best, but corporate does not provide adequate support. Turnover is high, and we are chronically understaffed, because the pay is below industry standards and the workplace environment is stressful and challenging much of the time as a result. Let’s make sure we’re getting you the help you need. In the time I've been here however, I've witnessed the negative impact following the company's acquisition by Krispy Kreme. The people who worked here when I was hired were generally amazing.
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